1. Overview
APE Technologies ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our main website (apetech.co.ke), book appointments, execute agreements, or access our customer portal.
By accessing the client portal, you agree to APE Technologies' Privacy Policy and the third-party terms provided by Zoho.
2. Information We Collect
- Inquiries and Consultation Bookings: Name, email address, phone number, and any specific project notes you input when scheduling an appointment through Calendly.
- Customer Portal Accounts (Active Customers): Access credentials, company name, billing details, and shared project documents managed via Zoho to issue financial statements, invoices, and receipts.
- Document and Signature Data: Names, email addresses, visual signatures, and metadata contained within documents uploaded or processed through iLovePDF for execution.
- Automated Data Collection: Device details, IP addresses, browser types, and usage data collected through cookies and web analytics tools to monitor website performance.
3. How We Use Your Information
- Managing and confirming consultation bookings scheduled via Calendly, answering inquiries, and organizing project communications.
- Operating the Customer Portal via Zoho to securely share documents, invoices, receipts, and financial statements with active clients.
- Digitally signing operational contracts or forms securely via iLovePDF.
- Maintaining website security, preventing suspicious activity, and optimizing user experience.
4. Data Sharing and Transfer
- No Sale of Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
- Third-Party Service Providers: We securely share appointment parameters with Calendly, client financial records with Zoho, and temporary signature documents with iLovePDF to run our daily operations, subject to their platform confidentiality obligations.
- Legal Obligations: We may disclose your information if required to do so by law enforcement or regulatory authorities under applicable Kenyan laws.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, service active client accounts, or comply with statutory legal and accounting requirements. Appointment records, customer portal files, and signed documents are maintained for the duration of your active business relationship with us or as mandated by law.
6. Your Rights Under Kenyan Law
In compliance with the Kenya Data Protection Act (2019), you possess the following rights regarding your personal data:
- The right to be informed of how your data is being used.
- The right to access the personal data we hold about you.
- The right to request the correction or updating of inaccurate data.
- The right to request the deletion or erasure of your personal data (subject to legal or contractual retention requirements).
To exercise any of these rights, please contact our Data Protection representative at info@apetech.co.ke.
7. Security of Your Data
We implement appropriate technical and organizational security measures to protect your personal information.
- Main Site Environment: We directly manage and guarantee the internal security protocols for our primary web domains.
- Third-Party Integrations: Because our execution pipelines, booking systems, and portals run on Calendly and Zoho, data transmission and infrastructure storage are secured under their respective enterprise-grade security and compliance frameworks. Users are encouraged to review their specific security and data deletion schedules.
8. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted directly to this page with an updated revision date.
9. Contact Information
For questions, concerns, or data requests regarding this Privacy Policy, please contact us:
